[rt-users] CF value is not updated from perspective of callback
Jeff Blaine
jblaine at kickflop.net
Thu Jan 20 19:13:52 EST 2011
Hi folks, I've hit another snag. Any help would be appreciated.
RT 3.8.7.
PROBLEM
=======
After submission of Modify.html (editing Basics) where I changed
2 things
FROM
Status: stalled
Classification: Non-Compliance
TO
Status: resolved
Classification: Foobar
The resulting log data generated from my callback (which is
Modify.html/Default) shows 'resolved' but shows the OLD value
for Classification, not the new one:
Jan 20 18:06:50 rtdev1 RT: DEBUG Status = 'resolved'
...
Jan 20 18:06:50 rtdev1 RT: DEBUG name = 'Classification'
val = 'Non-Compliance'
Note that the ticket is modified properly though. The values
on screen once the page updates are:
Status: resolved
Classification: Foobar
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