[rt-users] how to check if can receive email from special domain

Kevin Falcone falcone at bestpractical.com
Fri Jan 21 08:16:57 EST 2011


On Mon, Jan 10, 2011 at 11:09:19AM +0800, nectar wrote:
> Sir,
> 
> Our RT can not receive email from special domain(for example,
> tom at test.com), it is okay before.
> 
> a. We can sent email to tom at test.com via RT web UI(create ticket for him)
> b. But RT can not receive email from tom at test.com or he can not update ticket
> c. If we use my at gmail.com sent email to tom at test.com, my at gmail.com can
> get reply email from tom at test.com
> 
> If our RT blocked emails from tom at test.com?

And what does your RT log say?
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