[rt-users] child tickets

Chris Barnes chris-barnes at tamu.edu
Wed Jan 26 17:15:27 EST 2011


On 1/26/2011 10:18 AM, Emmanuel Lacour wrote:
> - display a ticket
> - in the box on bottom right of ticket metadata, with the title "Links",
>    click on "add" link in front of either "Depends on", "Child" or
>    "Refers to". The kind of link type choice depends of your needs.
>
> more details here: http://requesttracker.wikia.com/wiki/Relationships


Excellent.  I was able to follow this and make one ticket a child of 
another one.


But how do I SEE the relationships (such as when clicking on "home" or a 
particular Queue in the Quick Search)?  After all, having relationships 
is good, but it's not terribly useful unless the people dealing with the 
tickets can see those relationships.


-- 
Chris Barnes                           AOL IM: CNBarnes
chris-barnes at tamu.edu                Yahoo IM: chrisnbarnes
Computer Systems Manager               MSN IM: chris at txbarnes.com
Department of Physics                      ph: 979-845-1379
Texas A&M University                      fax: 979-845-2590



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