[rt-users] child tickets
Chris Barnes
chris-barnes at tamu.edu
Wed Jan 26 17:15:27 EST 2011
On 1/26/2011 10:18 AM, Emmanuel Lacour wrote:
> - display a ticket
> - in the box on bottom right of ticket metadata, with the title "Links",
> click on "add" link in front of either "Depends on", "Child" or
> "Refers to". The kind of link type choice depends of your needs.
>
> more details here: http://requesttracker.wikia.com/wiki/Relationships
Excellent. I was able to follow this and make one ticket a child of
another one.
But how do I SEE the relationships (such as when clicking on "home" or a
particular Queue in the Quick Search)? After all, having relationships
is good, but it's not terribly useful unless the people dealing with the
tickets can see those relationships.
--
Chris Barnes AOL IM: CNBarnes
chris-barnes at tamu.edu Yahoo IM: chrisnbarnes
Computer Systems Manager MSN IM: chris at txbarnes.com
Department of Physics ph: 979-845-1379
Texas A&M University fax: 979-845-2590
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