[rt-users] new status not available

[Torsten Brumm]

Status Name Too Long. Max 10 Chars.

Von meinem iPhone gesendet

Am 28.01.2011 um 13:58 schrieb Björn Schulz <bjoern.schulz at desy.de>:

> Hi all,
> 
> my rt is a rt3.8.7
> 
> I've a problem with a new status.
> I've implement two new status
> 'certified' and 'not_certified'
> 
> RT_Siteconfig:
> ...
> Set(@ActiveStatus, qw(new open stalled));
> Set(@InactiveStatus, qw(certified not_certified resolved closed rejected
> deleted));
> ...
> 
> I can change the status of a ticket to 'certified'
> but not to 'not_certified'.
> 
> Error message:
> Ticket 6073: Illegal value for Status
> 
> Any help is appreciated.
> 
> Cheers,
>  Björn