[rt-users] New install of RT4 crashes Internet Explorer 8

[Sean McDaid]

Yeah I can't recreate the issue there, perhaps I haven't created a large
enough
ticket. More likely though it is my configuration or data migration - I had
to upgrade
from 3.6 - 4.0 in one go.

Is there some way to migrate a 3.6 database directly to 4.0 and then simply
hook
this into a RT 4.0 install? This was done manually which I'm skeptical
about.

Thanks
Sean

>On Wed, Jun 29, 2011 at 10:23:06PM +0100, Sean McDaid wrote:
>> The ticket I am using as test case is a new ticket in the RT 4.0.1
>> installation. Make say 15 comments with 20 lines of text, within some
>> of these comments keep the quoted text. Also to the comments add some
>> attachments of different formats. Also add some transactions changing
>> status/owner/impact/category etc.
>>
>> This should create a relatively large ticket - load this up with IE8
>> with scripting enabled. This takes a very long time, and window
>> resizing also affects it.
>
> Would you find a ticket on issues.bestpractical.com (login using
> guest/guest) which shows the problem you're seeing? That will allow
> us to compare apples to apples.
>
> Thanks
>
> -kevin
>
>> Sean
>>
>> >> OK so I've upgraded to 4.0.1 and the issue persists. Again when I turn
off the scripts the problem is solved.
>> >Can you provide a simple test case that we can use to reproduce the
problem?
>> >Thomas
>
>>
>> --------
>> 2011 Training: http://bestpractical.com/services/training.html
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