[rt-users] New install of RT4 crashes Internet Explorer 8

[Kevin Falcone]

On Fri, Jul 01, 2011 at 11:28:42AM +0100, Sean McDaid wrote:
>    Yeah I can't recreate the issue there, perhaps I haven't created a large enough
>    ticket. More likely though it is my configuration or data migration - I had to upgrade
>    from 3.6 - 4.0 in one go.

>    Is there some way to migrate a 3.6 database directly to 4.0 and then simply hook
>    this into a RT 4.0 install? This was done manually which I'm skeptical about.

Just read all the instructions in README and docs/UPGRADING-(3.6|3.8|4.0)
and make sure you follow all them, there are mysql specific upgrades
AND schema and content changes, all of which must be done.

issues.bestpractical.com has been upgraded for many many years

-kevin


>    >On Wed, Jun 29, 2011 at 10:23:06PM +0100, Sean McDaid wrote:
>    >> The ticket I am using as test case is a new ticket in the RT 4.0.1
>    >> installation. Make say 15 comments with 20 lines of text, within some
>    >> of these comments keep the quoted text. Also to the comments add some
>    >> attachments of different formats. Also add some transactions changing
>    >> status/owner/impact/category etc.
>    >>
>    >> This should create a relatively large ticket - load this up with IE8
>    >> with scripting enabled. This takes a very long time, and window
>    >> resizing also affects it.
>    >
>    > Would you find a ticket on [1]issues.bestpractical.com (login using
>    > guest/guest) which shows the problem you're seeing? That will allow
>    > us to compare apples to apples.
>    >
>    > Thanks
>    >
>    > -kevin
>    >
>    >> Sean
>    >>
>    >> >> OK so I've upgraded to 4.0.1 and the issue persists. Again when I turn off the scripts
>    the problem is solved.
>    >> >Can you provide a simple test case that we can use to reproduce the problem?
>    >> >Thomas
>    >
>    >>
>    >> --------
>    >> 2011 Training: [2]http://bestpractical.com/services/training.html
> 
> References
> 
>    Visible links
>    1. http://issues.bestpractical.com/
>    2. http://bestpractical.com/services/training.html
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