[rt-users] Show tickets depending on creator and not owner

[Thomas Sibley]

On 07/01/2011 09:33 AM, Fabian Unfried wrote:
> Is there anything wrong with this setup, any idea why my customers /
> unprivileged users can't see their own tickets as long as the tickets
> aren't assigned to them? They can't even access the tickets when they
> aren't assigned to/owner of them, rt won't let them because of missing
> rights.

You only gave ShowTicket to Owners (globally).  If you want Requestors
to be able to see their tickets, you need to grant them ShowTicket too.

Thomas