[rt-users] New install of RT4 crashes Internet Explorer 8
Christopher Lasater
CLasater at taleo.com
Fri Jul 1 14:18:15 EDT 2011
I have the same problem. I had rt4.0.0 and upgraded to 4.0.1 and I get similar issues in both. Firefox works fine, but IE8.0 seems to have issues just going to the RT at a glance page I start getting problems. 4.0.0 would work for a while and eventually lock up, 4.0.1 seems to lock up pretty quickly after I log in, sometimes before I have a chance to go to a ticket. Just like others have said, if I disable active scripts then it works fine. If I re-enable them it pretty much dies within a page or two. Debugging on RT does not show anything exciting.
How can I log into issues.bestpractical.com?
-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin Falcone
Sent: Friday, July 01, 2011 12:21 PM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] New install of RT4 crashes Internet Explorer 8
On Fri, Jul 01, 2011 at 11:28:42AM +0100, Sean McDaid wrote:
> Yeah I can't recreate the issue there, perhaps I haven't created a large enough
> ticket. More likely though it is my configuration or data migration - I had to upgrade
> from 3.6 - 4.0 in one go.
> Is there some way to migrate a 3.6 database directly to 4.0 and then simply hook
> this into a RT 4.0 install? This was done manually which I'm skeptical about.
Just read all the instructions in README and docs/UPGRADING-(3.6|3.8|4.0) and make sure you follow all them, there are mysql specific upgrades AND schema and content changes, all of which must be done.
issues.bestpractical.com has been upgraded for many many years
-kevin
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