[rt-users] RT4.0.1 UpdateStatus

Kevin Falcone falcone at bestpractical.com
Fri Jul 8 10:03:29 EDT 2011


On Fri, Jul 08, 2011 at 03:53:29PM +0200, Xavier Reigner wrote:
>    Where can I use the UpdateStatus in RT4.0.1 ?
>    It's visible in the RT at a glance when editing and adding the UpdateStatus to the "10 highest
>    priority tickets I own" list.
>    In RT3.8.8, it was possible through a message box at the top of the ticket page with a link to
>    jump and disable the notification. And now it doesn't appear anymore in the new release.
>    We are using this to know when the ticket has been updated with new information.

Turn $ShowUnreadMessageNotifications on.
It was defaulted off in 4.0.

-kevin
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