[rt-users] RT4.0.1 UpdateStatus
Xavier Reigner
xavier.reigner at sensile.com
Fri Jul 8 10:07:24 EDT 2011
Thanks Kevin.
It did the trick,
X
On 08.07.2011 16:03, Kevin Falcone wrote:
> On Fri, Jul 08, 2011 at 03:53:29PM +0200, Xavier Reigner wrote:
>> Where can I use the UpdateStatus in RT4.0.1 ?
>> It's visible in the RT at a glance when editing and adding the UpdateStatus to the "10 highest
>> priority tickets I own" list.
>> In RT3.8.8, it was possible through a message box at the top of the ticket page with a link to
>> jump and disable the notification. And now it doesn't appear anymore in the new release.
>> We are using this to know when the ticket has been updated with new information.
> Turn $ShowUnreadMessageNotifications on.
> It was defaulted off in 4.0.
>
> -kevin
>
>
>
> --------
> 2011 Training: http://bestpractical.com/services/training.html
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