[rt-users] Address field behavior with RT 4.0.1 upgrade

ktm at rice.edu ktm at rice.edu
Tue Jul 12 16:23:41 EDT 2011


On Tue, Jul 12, 2011 at 04:10:17PM -0400, Max Hetrick wrote:
> On 7/12/2011 3:20 PM, Max Hetrick wrote:
> 
> >Ok, so I found where this is a new feature with the 4.0.1 release. I see
> >where to adjust what fields and how you want the fields to behave.
> >
> >But, I see no place or how to make this go back to the old way of a
> >"text" field.
> 
> Sorry to keep responding to myself.
> 
> I realize what's going on here now is that the Requester, Cc, and
> Admin Cc fields are using Autocomplete on both privileged and
> unprivileged users.
> 
> When a user in the past has created a ticket, they get an
> unprivileged user account created automatically.
> 
> Is there a way to limit the Autocomplete to only search for
> privileged users in the system?
> 
> Thanks,
> Max
> 
What about:

Set($EmailCompletionLdapDisabled, 1);

Since whether a user is privileged or not is only in the RT DB.
You may need to edit the module code to restrict the results further.

Ken



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