[rt-users] Address field behavior with RT 4.0.1 upgrade

Kevin Falcone falcone at bestpractical.com
Tue Jul 12 17:57:09 EDT 2011


On Tue, Jul 12, 2011 at 03:23:41PM -0500, ktm at rice.edu wrote:
> On Tue, Jul 12, 2011 at 04:10:17PM -0400, Max Hetrick wrote:
> > On 7/12/2011 3:20 PM, Max Hetrick wrote:
> > 
> > >Ok, so I found where this is a new feature with the 4.0.1 release. I see
> > >where to adjust what fields and how you want the fields to behave.
> > >
> > >But, I see no place or how to make this go back to the old way of a
> > >"text" field.
> > 
> > Sorry to keep responding to myself.
> > 
> > I realize what's going on here now is that the Requester, Cc, and
> > Admin Cc fields are using Autocomplete on both privileged and
> > unprivileged users.
> > 
> > When a user in the past has created a ticket, they get an
> > unprivileged user account created automatically.
> > 
> > Is there a way to limit the Autocomplete to only search for
> > privileged users in the system?
> > 
> > Thanks,
> > Max
> > 
> What about:
> 
> Set($EmailCompletionLdapDisabled, 1);
> 
> Since whether a user is privileged or not is only in the RT DB.
> You may need to edit the module code to restrict the results further.

Ken - that's the config for RTx-EmailAddress, not for RT core.

As Tom notes later in the thread, we'd take a patch to add a config
for this to core.

-kevin
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 195 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20110712/093c714b/attachment.sig>


More information about the rt-users mailing list