[rt-users] Address field behavior with RT 4.0.1 upgrade

ktm at rice.edu ktm at rice.edu
Tue Jul 12 18:00:42 EDT 2011


On Tue, Jul 12, 2011 at 05:57:09PM -0400, Kevin Falcone wrote:
> On Tue, Jul 12, 2011 at 03:23:41PM -0500, ktm at rice.edu wrote:
> > On Tue, Jul 12, 2011 at 04:10:17PM -0400, Max Hetrick wrote:
> > > On 7/12/2011 3:20 PM, Max Hetrick wrote:
> > > 
> > > >Ok, so I found where this is a new feature with the 4.0.1 release. I see
> > > >where to adjust what fields and how you want the fields to behave.
> > > >
> > > >But, I see no place or how to make this go back to the old way of a
> > > >"text" field.
> > > 
> > > Sorry to keep responding to myself.
> > > 
> > > I realize what's going on here now is that the Requester, Cc, and
> > > Admin Cc fields are using Autocomplete on both privileged and
> > > unprivileged users.
> > > 
> > > When a user in the past has created a ticket, they get an
> > > unprivileged user account created automatically.
> > > 
> > > Is there a way to limit the Autocomplete to only search for
> > > privileged users in the system?
> > > 
> > > Thanks,
> > > Max
> > > 
> > What about:
> > 
> > Set($EmailCompletionLdapDisabled, 1);
> > 
> > Since whether a user is privileged or not is only in the RT DB.
> > You may need to edit the module code to restrict the results further.
> 
> Ken - that's the config for RTx-EmailAddress, not for RT core.
> 
> As Tom notes later in the thread, we'd take a patch to add a config
> for this to core.
> 
> -kevin

Oops, I forgot that that had been integrated in RT 4. We are still
on 3.8.

Ken



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