[rt-users] Ownership on comment

[Mauricio Tavares]

On Wed, Jul 13, 2011 at 11:17 AM, Chris Hall <hiro24 at gmail.com> wrote:
> Hey... is it possible to:
> 1. automatically set the owner of a ticket to the creator of the ticket?
> 2. automatically change the owner of a ticket to whomever comments on the
> ticket?
>
      You should be able to write scrips to do that. Main question is
when in the life of a ticket should those events take place.

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