[rt-users] Import from Old System and Set Resolved Date

Jason Ledford jledford at biltmore.com
Sun Jul 17 11:33:47 EDT 2011


As long as that's the only implication I think I can live with that.  These are all resolved tickets and I am importing for historical reasons.

Thanks for the help.

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Thomas Sibley
Sent: Sunday, July 17, 2011 11:22 AM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Import from Old System and Set Resolved Date

On 07/16/2011 02:44 PM, Jason Ledford wrote:
> Now my question is can I now move all the tickets with?
> 
> update `Tickets` set  `Queue` = '3' where `Queue` = '4'

Note that won't record a transaction in each ticket's history.

Thomas

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