[rt-users] GnuPG encryption to AdminCCs

Kevin Falcone falcone at bestpractical.com
Mon Jul 18 10:47:40 EDT 2011


On Thu, Jul 14, 2011 at 05:57:27PM -0400, Steve Huston wrote:
> I've been experimenting with GnuPG encryption on the queue we have, and
> I like how it handles things.  I did, however, notice one bit of
> strangeness.
> 
> I tried to add a comment to a ticket and encrypt it through the web
> interface, and was met with the error "You are going to encrypt outgoing
> email messages, but there is a problem with a recipient's public key.
> You have to fix the problem with the key, disable sending a message to
> that recipient, or disable encryption."
> 
> The problem is that the user in question will not be receiving a copy of
> the message - they are not an AdminCC, only a CC.  Yes, I can go down
> and uncheck the box for him in "On Correspond Notify Requestors and Ccs"
> but since this is a comment anyway I think it might be a bug that it's
> checking.  If so, I'm happy to go file a proper ticket - just wanted to
> clear it up here first.

If you Comment, why is "On Correspond Notify Requestors and Ccs"
running?  That only runs for Reply/Correspondence transactions.

-kevin
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