[rt-users] Custom Fields (Applies to Ticket Transactions) - not saving at ticket level

[Kevin Falcone]

On Fri, Jul 15, 2011 at 10:50:25AM +1000, Joanne Keown wrote:
> BTW, does anyone know if the RT user manual (RT Essentials) been updated for RT4?

O'Reilly commissions new editions based on demand.  Writing to them to
express your interest is probably the easiest thing to do.

Luckily, many of the example configurations and basic concepts still
apply in RT4, even if the screenshots are older.

-kevin
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