[rt-users] manage email squelching?

[Roedel, Mark]

One of our managers would like to know if there's a way - short of removing the relevant sections from the ticket maintenance screens - to control the use of the checkboxes that turn email notifications to particular users on and off?  Alternately, are there options for searching for and reporting on tickets where a user's notifications are squelched?  (We're currently running 3.8.10 but working towards a 4.x upgrade, so answers applicable to either version would be helpful.)


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