[rt-users] Creating a new user on RT4.0.1 -> Couldn´t load user ''

[Kevin Falcone]

On Mon, Jul 18, 2011 at 08:14:37PM +0200, Martin Tischmann wrote:
> Hi,
> i´m having some trouble creating a new user on RT4.0.1.
> The webinterface says : Couldn´t load user''
> 
> Log File says:
> Jul 18 19:26:03 server_xyz RT: WebRT: Couldn't load user ''
> (/opt/rt4/share/html/Elements/Error:82)
> 
> I googled but didn´t found anything.

This has actually been answered on the mailing list several times in
the last month.

> rt_server and queues seem to run fine.
> any help is greatly appreciated.

Go to Configuration -> Users -> Select and search for the user using
the Go button.  They almost certainly already exist in RT and there is
a bug preventing the proper error message from being shown (fixed in
trunk).

-kevin
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