[rt-users] print.css

[Kenneth Crocker]

Thomas,

I don't want to look like an idiot, but I have been using RT since 3.4 and
have never seen a print option, under tools or whatever. Is it an extension
or plugin? How do I find it and what does it do?

Kenn
LBNL

On Tue, Jul 19, 2011 at 11:00 AM, Thomas Sibley <trs at bestpractical.com>wrote:

> On 07/19/2011 01:45 PM, Bob Miller wrote:
> > The contents of print.css
> > indicate to me that it should not show a number of div id's and classes
> > that refer to the the ticket metadata when printing.
> > However, when I try to print a ticket, all of the ticket metadata does
> > show up and occupies about a page before the body of the ticket is
> > printed.
>
> The print stylesheet does need some updating for 4.0 and could use some
> all around love to make it much more friendly, but that ticket metadata
> was always meant to print.  It's basic information about the ticket that
> people expect to see.
>
> (The selectors you're seeing are referencing chrome around the ticket
> metadata, not the metadata itself.)
>
> Thomas
>
> --------
> 2011 Training: http://bestpractical.com/services/training.html
>
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