[rt-users] Error when receiving emails from external (e.g. gmail) accounts

[Kevin Falcone]

On Tue, Jul 19, 2011 at 03:21:51PM -0400, Gerrard Leach wrote:
> After performing the search for users, I do see many users, however I don't see one from my personal email account which gave me the error I started the ticket with.
> I guess I am not familiar with CommandByMail vs. other options for creating and responding to tickets.

What is the content of the email you are testing from your gmail
account?  Also, to learn more about CommandByMail, you can read the
README and INSTALL files that ship with it.  They're also linked from
here:
http://search.cpan.org/dist/RT-Extension-CommandByMail/

-kevin
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