[rt-users] New RT Installation and corrupted RT Graphics??

nanastasiou n.anastasiou at wildern.hants.sch.uk
Thu Jul 21 07:02:48 EDT 2011


Thank you John. I deleted my RT_SiteConfig.pm and then used the web_installer
which generated the config file again. The page is now displayed properly
and i am able to login. 

But when I go into certain areas like Settings->Options I get an error page:

Couldn't create object file
/opt/rt4/var/mason_data/obj/3452818388/standard/Prefs/Other.html.obj:
Permission denied

Any ideas?


john s. wrote:
> 
> All apache files which are relevant for the rt instance.
> 
> It depends on in which way you have build your apache infrastructure ...
> 
> for example :
> 
> you can manage apache with virtual host files or one main httpd.conf .. or
> you can include additional configs... 
> 
> if you have no idea about the apache configs... check the 
> web_deployment.pod File in your rt4 file under the directory Docs 
> 
> Addition:
> 
> The Error logs is definied in the RT_SiteConfig.pm 
> 
> And the apache error log dependes which linux u use 
> 
> fior example: debain linux is almost  /var/logs/apache2
> 
> 
> 
> best regards john 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 

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