[rt-users] New RT Installation and corrupted RT Graphics??

nanastasiou n.anastasiou at wildern.hants.sch.uk
Thu Jul 21 07:07:58 EDT 2011


Ok, Just noticed that if i use port 8080 none of those error messages come
up. Is this the port I am meant to use with RT ?



nanastasiou wrote:
> 
> Thank you John. I deleted my RT_SiteConfig.pm and then used the
> web_installer which generated the config file again. The page is now
> displayed properly and i am able to login. 
> 
> But when I go into certain areas like Settings->Options I get an error
> page:
> 
> Couldn't create object file
> /opt/rt4/var/mason_data/obj/3452818388/standard/Prefs/Other.html.obj:
> Permission denied
> 
> Any ideas?
> 
> 
> john s. wrote:
>> 
>> All apache files which are relevant for the rt instance.
>> 
>> It depends on in which way you have build your apache infrastructure ...
>> 
>> for example :
>> 
>> you can manage apache with virtual host files or one main httpd.conf ..
>> or you can include additional configs... 
>> 
>> if you have no idea about the apache configs... check the 
>> web_deployment.pod File in your rt4 file under the directory Docs 
>> 
>> Addition:
>> 
>> The Error logs is definied in the RT_SiteConfig.pm 
>> 
>> And the apache error log dependes which linux u use 
>> 
>> fior example: debain linux is almost  /var/logs/apache2
>> 
>> 
>> 
>> best regards john 
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> 
> 
> 

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