[rt-users] Suppressing priority messages
Jason Brown
jason.brown at millbrookprinting.com
Fri Jul 22 08:59:05 EDT 2011
Hello all,
We have a RT escalation script which is run every hour to increase
the priority level of a ticket. In doing so, it creates a lot of noise
within the work order itself, placing "Enoch Root - Priority changed"
everytime its increased. I was wondering if its possible to suppress
those messages?
RT version: 4.0.1
Thanks,
Jason
More information about the rt-users
mailing list