[rt-users] Unable to transfer tickets to a queue with a different lifecycle

[Alex Vandiver]

On Thu, 2011-07-21 at 20:57 -0600, Ian Roy wrote:
> I've made the changes that you mentioned, but I'm still getting the
> error.  
> 
> It would be handy if you could clarify the positioning of this code.
> Does the above need to be located in the definition of swdev or
> default?

Neither:

Set(%Lifecycles,
    default => {
        initial  => [ 'new' ],
        active   => [ 'open', 'stalled' ],
        inactive => [ 'resolved', 'rejected', 'deleted' ],
        # ...
    },

    swdev => {
        initial  => [ 'Created' ],
        active   => [ 'InDevelopment' ],
        inactive => [ 'Completed' ],
        # ...
    },

    __maps__ => {
        'swdev -> default' => {
            'Created'       => 'new',
            'InDevelopment' => 'open',
            'Completed'     => 'resolved',
            # ...
        },
    },
);

 - Alex