[rt-users] Deep Recursion Error, RT 4.0.1

Randy Schwager eyzon47 at yahoo.com
Mon Jul 25 15:35:01 EDT 2011


Just wanted to bump this up. Still having the deep recursion problem.

Help!

 

Below is the site_config file:
Set( $DatabaseUser, 'rt_user' );
Set( $CorrespondAddress, 'helpdesk at example.net' );
Set( $rtname, 'example.net' );
Set( $DatabaseRequireSSL, '' );
Set( $WebPort, '8080' );
Set( $Organization, 'example.net' );
Set( $DatabaseType, 'mysql' );
Set( $DatabasePort, '3306' );
Set( $DatabasePassword, '####' );
Set( $DatabaseAdmin, 'root' );
Set( $SendmailPath, '/usr/sbin/sendmail' );
Set( $WebDomain, 'dev02.example.net' );
Set( $DatabaseAdminPassword, '' );
Set( $CommentAddress, 'helpdesk at example.net' );
Set( $DatabaseHost, 'localhost' );
Set( $DatabaseName, 'rt4' );
Set( $OwnerEmail, 'owner at example.net' );
1;

And here is the output of the syntax checker:

perl -c /opt/rt4/etc/RT_SiteConfig.pm 
/opt/rt4/etc/RT_SiteConfig.pm syntax OK


_______________________________________________________________________________________________
Dear Users,

My installation of RT (4.0.1) causes mod_perl to throw fatal errors when trying to restart apache.

I use Apache 2.2.11 with mod_perl 2.0.4.
Perl is at version 5.10.10, MySQL at 5.0.83, and I'm running Fedora 10.

I compiled RT from source, downloaded from the bestpractical main download site.

After
 I drop the apache configuration file for rt4 into the conf.d directory 
and try to start up apache, I get the following error:

Deep recursion on subroutine "RT::Config::__GetNameByRef" at /opt/rt4/sbin/../lib/RT/Config.pm line 1180.
Deep recursion on subroutine "RT::Config::__GetNameByRef" at /opt/rt4/sbin/../lib/RT/Config.pm line 1180.
Deep recursion on subroutine "RT::Config::__GetNameByRef" at /opt/rt4/sbin/../lib/RT/Config.pm line 1180.

Here's the config file for rt4 (it's pretty vanilla): 

<VirtualHost *:8080>
        ### Optional apache logs for RT
        # ErrorLog /opt/rt4/var/log/apache2.error
        # TransferLog /opt/rt4/var/log/apache2.access
        # LogLevel debug

        AddDefaultCharset UTF-8

        DocumentRoot "/opt/rt4/share/html

        <Location />
            Order allow,deny
            Allow from all

            SetHandler modperl
            PerlResponseHandler Plack::Handler::Apache2
            PerlSetVar psgi_app /opt/rt4/sbin/rt-server
        </Location>
        <Perl>
            use Plack::Handler::Apache2;
            Plack::Handler::Apache2->preload("/opt/rt4/sbin/rt-server");
        </Perl>
    </VirtualHost>

Does anyone out there in the world wide web know a solution to this problem?

Any help would be much appreciated!

- Ryan 
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