[rt-users] Not add user emails to CC field

[Simon Gao]

On Fri, Jul 29, 2011 at 10:43 AM, Thomas Sibley <trs at bestpractical.com>wrote:

> On 07/29/2011 01:37 PM, Simon Gao wrote:
> > After a ticket is created.
> >
> > For example:
> >
> > A ticket created by email, usera at example.com
> > <mailto:usera at example.com>.  This is added to requestors field. During
> > subsequent correspondences, userb at example2.com
> > <mailto:userb at example2.com> is cced. We don't want add
> > userb at example2.com <mailto:userb at example2.com> to the "Cc:" field.  Is
> > this possible?
>
> You've turned on the $ParseNewMessageForTicketCcs option.  Turn it off
> to stop adding Ccs automatically.
>
> Thomas
>
> Can this done per queue based?

Simon
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