[rt-users] Blacklist and Bugzilla

Kevin Falcone falcone at bestpractical.com
Thu Jun 2 11:04:33 EDT 2011


On Thu, Jun 02, 2011 at 02:08:01PM +0100, Keith Edmunds wrote:
> > RTAddressRegexp, this option may be matches more addresses.
> 
> No: it's currently set to:
> 
> 	'^(admin|support)(-comment)?\@OURDOMAIN$'
> 
> ...so it isn't matching bugzilla-internal at anything
> 
> > Check
> > squelching, may be somebody manually marked this address to stop
> > mails.
> 
> What is squelching? I'm not familiar with that.

Click on the People tab and see if someone flagged it as "no mail will
be sent to this user" or hit Reply and scroll down to the "mail that
will be generated".

It is also possible to include a RT-Squelch-Replies-To header

-kevin
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