[rt-users] Blacklist and Bugzilla

[Keith Edmunds]

Thanks Kevin.

There's nothing about "no maill will be sent to this user", and if I click
reply I can see that replies do go to that user (and that is in fact what
happens).

The only time we see the problem is when a new ticket is created, when the
log says:
	
	bugzilla-internal@[redacted].com was blacklisted for outbound mail
	on this transaction

The autoreply template does have some conditional code to handle mail from
bugzilla: it is possible that something in the template leads to the
"blacklisted" message above? I can post the template if that helps.

Thanks,
Keith
-- 
"You can have everything in life you want if you help enough other people
get what they want" - Zig Ziglar. 

Who did you help today?