[rt-users] Maybe bug in commandbymail.

[Albert Shih]

Hi 

I'm using RT 3.8.10 + RT-Authen-ExternalAuth-0.09 + RT-Extension-CommandByMail-0.09

and I find some strange thing : 

	If I put 

		Set($AutoCreateNonExternalUsers,    0);

	news users (not in the LDAP) cannot create a new ticket. I got 

		User creation failed in mailgateway: Could not set user info 

	but I can use 

		AddCc: new_users


	If I put

		Set($AutoCreateNonExternalUsers,    1);

	news users can create a new ticket but I can use 

		AddCc: new_users

	I got a email from RT with subject="Extended mailgate error" and
	body

		Failed command 'AddCc: desmo at ymail.com'
		Error message: Impossible de trouver ou cr??er cet utilisateur

	(yes it's in french but that's normal ;-)

Any help ? Is I do a mis-configuration or a bug ? 

Regards.

JAS

-- 
Albert SHIH
DIO batiment 15
Observatoire de Paris Meudon
5 Place Jules Janssen
92195 Meudon Cedex
Téléphone : 01 45 07 76 26/06 86 69 95 71
Heure local/Local time:
ven 3 jui 2011 22:51:13 CEST