[rt-users] Maybe bug in commandbymail.
Albert Shih
Albert.Shih at obspm.fr
Fri Jun 3 17:05:07 EDT 2011
Le 03/06/2011 à 22:56:46+0200, Albert Shih a écrit
> Hi
>
> I'm using RT 3.8.10 + RT-Authen-ExternalAuth-0.09 + RT-Extension-CommandByMail-0.09
>
> and I find some strange thing :
>
> If I put
>
> Set($AutoCreateNonExternalUsers, 0);
>
> news users (not in the LDAP) cannot create a new ticket. I got
>
> User creation failed in mailgateway: Could not set user info
>
> but I can use
>
> AddCc: new_users
>
>
> If I put
>
> Set($AutoCreateNonExternalUsers, 1);
>
> news users can create a new ticket but I can use
Hummm...I CANNOT use
sorry.
>
> AddCc: new_users
>
> I got a email from RT with subject="Extended mailgate error" and
> body
>
> Failed command 'AddCc: desmo at ymail.com'
> Error message: Impossible de trouver ou cr??er cet utilisateur
>
> (yes it's in french but that's normal ;-)
>
> Any help ? Is I do a mis-configuration or a bug ?
If it's bug at what address I send a bug-report ?
Regards.
JAS
--
Albert SHIH
DIO batiment 15
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ven 3 jui 2011 23:04:13 CEST
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