[rt-users] RT4 upgrade woes - user accounts lock?

Joshua Knarr knarrj at gsicommerce.com
Mon Jun 6 09:29:03 EDT 2011


I am upgrading from RT 3.4.5 to RT 4.

I read the docs and stopped at 3.8, did the schema stuff, and then
continued to 4 per the instructions for upgrading mysql also.

On the new system it runs for a few hours just fine, but then suddenly
everyones account gets locked. 

I restarted the services, I checked my configs, I'm coming up empty.
What went wrong or where should I be looking?

Thanks.
-- 
Joshua Knarr
Systems Engineer
GSI Commerce, Inc.  http://www.gsicommerce.com
E-Mail: knarrj at gsicommerce.com
Office: 610-491-7110
Mobile: 484-636-7371

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