[rt-users] RT4 upgrade woes - user accounts lock?

[Joshua Knarr]

I just tracked this down to the password changing in the database...

If I try to log in after upgrading - it works for awhile then stops
working. The question is why?

The workaround:
UPDATE Users SET Password=md5('password') WHERE Name='knarrj';

This isn't good. I would vastly prefer to not have to run the upgrade
again and I would really like to use the old passwords. Is there a
workaround? What changed?

On Mon, 2011-06-06 at 09:29 -0400, Joshua Knarr wrote:

> I am upgrading from RT 3.4.5 to RT 4.
> 
> I read the docs and stopped at 3.8, did the schema stuff, and then
> continued to 4 per the instructions for upgrading mysql also.
> 
> On the new system it runs for a few hours just fine, but then suddenly
> everyones account gets locked. 
> 
> I restarted the services, I checked my configs, I'm coming up empty.
> What went wrong or where should I be looking?
> 
> Thanks.
> 
> 

-- 
Joshua Knarr
Systems Engineer
GSI Commerce, Inc.  http://www.gsicommerce.com
E-Mail: knarrj at gsicommerce.com
Office: 610-491-7110
Mobile: 484-636-7371

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