[rt-users] Template to include All ticket content on resolve

Kyle Thomas kyle at avalontel.com
Mon Jun 6 14:06:03 EDT 2011


Can anyone share with me a template that will include all of the tickets
contents/transactions when resolved? The default resolve template has a URL
link but I do not want my customers going to the URL and I would just like
to include the entire ticket history contents on resolve 

 

 

Kyle 

 

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