[rt-users] Could not load valid user
Eric Stoycon
estoycon at gmail.com
Thu Jun 9 12:44:35 EDT 2011
Greetings everyone,
I've been strugging with this weeoe for a few days and frankly I am stumped.
Here is the situation. I need to users who are not in the RT users table to
have the ability to reply to a ticket via email. I've gone though the mail
list and tried several of the suggestions I found there but none have solved
my isssue.
This is internal auth only no external auth in place.
I've tried granting 'everyone' the 'ReplyToTicket' right and it fails.
Config options I have enabled
Set($WebFallbackToInternalAuth, 1);
Set($WebExternalAuto, 1);
Set($AutoCreateNonExternalUsers, 1);
Set($AutoCreate, Privileged => 0);
System Info
OS: RHEL 4
DB: MySql
RT ver: 3.8.2 (I know the version is old, but I am stuck with it for now)
Perl: 5.10.0
Any pointers would be wonderful
Thanks
Eric
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