[rt-users] Could not load valid user

[Kevin Falcone]

On Thu, Jun 09, 2011 at 12:44:35PM -0400, Eric Stoycon wrote:
> Greetings everyone,
> 
> 
> I've been strugging with this weeoe for a few days and frankly I am stumped. 
> Here is the situation. I need to users who are not in the RT users table to 
> have the ability to reply to a ticket via email. I've gone though the mail 
> list and tried several of the suggestions I found there but none have solved 
> my isssue.

Please post a complete log message

> This is internal auth only no external auth in place. 
> 
> I've tried granting 'everyone' the 'ReplyToTicket' right and it fails.
> 
> Config options I have enabled
> 	Set($WebFallbackToInternalAuth, 1);
> 	Set($WebExternalAuto, 1);

These two only apply to external auth, if you're not using it, they
won't affect the system

> 	Set($AutoCreateNonExternalUsers, 1);

This only applies to RT-Authen-ExternalAuth and is unused in a vanilla RT

> 	Set($AutoCreate, Privileged => 0);

This syntax is invalid, fixing it might help

-kevin

> System Info
> 	OS: 	RHEL 4
> 	DB: 	MySql
> 	RT ver:	3.8.2 (I know the version is old, but I am stuck with it for now)
> 	Perl:	5.10.0
> 
> Any pointers would be wonderful
> 
> Thanks
> Eric

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