[rt-users] RT v4.0 and ActiveStatus/InactiveStatus

zbigniew at starpower.net zbigniew at starpower.net
Mon Jun 13 14:10:56 EDT 2011


Recently upgraded to 4.0 and getting these errors:

[Mon Jun 13 17:58:55 2011] [warning]: RT::ActiveStatus undefined, falling back to deprecated defaults (/opt/rt3/lib/RT/Queue_Overlay.pm:202)
[Mon Jun 13 17:58:55 2011] [warning]: RT::InactiveStatus undefined, falling back to deprecated defaults (/opt/rt3/lib/RT/Queue_Overlay.pm:222)
[Mon Jun 13 17:58:55 2011] [warning]: RT::InactiveStatus undefined, falling back to deprecated defaults (/opt/rt3/lib/RT/Queue_Overlay.pm:222)
[Mon Jun 13 17:58:55 2011] [warning]: RT::ActiveStatus undefined, falling back to deprecated defaults (/opt/rt3/lib/RT/Queue_Overlay.pm:202)
[Mon Jun 13 17:58:55 2011] [warning]: RT::InactiveStatus undefined, falling back to deprecated defaults (/opt/rt3/lib/RT/Queue_Overlay.pm:222)
[Mon Jun 13 17:58:55 2011] [warning]: Deep recursion on subroutine "RT::Queue::SubjectTag" at /opt/rt3/lib/RT/System.pm line 232. (/opt/rt3/lib/RT/System.pm:232)

Figure something to do with an old setting (commented out now):

#Set(@ActiveStatus, qw(new open research stalled));

and the new Lifecycle.

Is this the correct way to add "research" to the status pulldown?

#Lifecyles

default => {
        initial => ['new'],
        active => ['open','research','stalled'],
        inactive => ['resolved', 'rejected', 'deleted'],
},

It's not showing up, I'm still seeing those errors, and it seems to me that config is missing something.

Would be wonderful to have a Wiki doc on the Lifecycles.   The RT_Config.pm isn't very detailed.






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