[rt-users] RT v4.0 and ActiveStatus/InactiveStatus
zbigniew at starpower.net
zbigniew at starpower.net
Mon Jun 13 14:10:56 EDT 2011
Recently upgraded to 4.0 and getting these errors:
[Mon Jun 13 17:58:55 2011] [warning]: RT::ActiveStatus undefined, falling back to deprecated defaults (/opt/rt3/lib/RT/Queue_Overlay.pm:202)
[Mon Jun 13 17:58:55 2011] [warning]: RT::InactiveStatus undefined, falling back to deprecated defaults (/opt/rt3/lib/RT/Queue_Overlay.pm:222)
[Mon Jun 13 17:58:55 2011] [warning]: RT::InactiveStatus undefined, falling back to deprecated defaults (/opt/rt3/lib/RT/Queue_Overlay.pm:222)
[Mon Jun 13 17:58:55 2011] [warning]: RT::ActiveStatus undefined, falling back to deprecated defaults (/opt/rt3/lib/RT/Queue_Overlay.pm:202)
[Mon Jun 13 17:58:55 2011] [warning]: RT::InactiveStatus undefined, falling back to deprecated defaults (/opt/rt3/lib/RT/Queue_Overlay.pm:222)
[Mon Jun 13 17:58:55 2011] [warning]: Deep recursion on subroutine "RT::Queue::SubjectTag" at /opt/rt3/lib/RT/System.pm line 232. (/opt/rt3/lib/RT/System.pm:232)
Figure something to do with an old setting (commented out now):
#Set(@ActiveStatus, qw(new open research stalled));
and the new Lifecycle.
Is this the correct way to add "research" to the status pulldown?
#Lifecyles
default => {
initial => ['new'],
active => ['open','research','stalled'],
inactive => ['resolved', 'rejected', 'deleted'],
},
It's not showing up, I'm still seeing those errors, and it seems to me that config is missing something.
Would be wonderful to have a Wiki doc on the Lifecycles. The RT_Config.pm isn't very detailed.
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