[rt-users] Thumbnails from attachments?

[Yan Seiner]

We have field crews that send pictures into RT tickets from job sites.  
This is a great help as we get instant notification of issues and also 
for as-builts.  Typically the crews will send a picture and a text 
description of image as a comment to the ticket.  As the crews send us 
more and more pictures, we're finding that it's hard to find that one 
image we need quickly.

We're looking for an enhancement to RT that would create a thumbnail 
gallery from the image/jpeg attachments and display the comment text on 
mouseover.  The thumbnail gallery would be displayed as part of the ticket.

Anyone have any idea if something like this has been done?

A simpler solution but not as desirable would be to create a thumbnail 
of jpegs in the history or in the attachment list.