[rt-users] RT4 Forward Ticket

[derekross]

When I try to forward a ticket with RT4, the forwarded email goes through
with a body of "This is forward of ticket #xxxxx" with correspondence as an
attachment. It does not process my template at all.

http error log has this entry:

[/opt/rt4/share/html/autohandler:53]
(/opt/rt4/sbin/../lib/RT/Template.pm:449)
[Wed Jun 15 12:27:00 2011] [warning]: Template parsing error
(/opt/rt4/sbin/../lib/RT/Interface/Email.pm:720)
[Wed Jun 15 12:27:00 2011] [warning]: Couldn't generate email using template
'Forward Ticket' (/opt/rt4/sbin/../lib/RT/Interface/Email.pm:723)

Any help would be greatly appreciated. Thank you!
-- 
View this message in context: http://old.nabble.com/RT4-Forward-Ticket-tp31851009p31851009.html
Sent from the Request Tracker - User mailing list archive at Nabble.com.