[rt-users] full text search, including custom fields?

[Michael W. Lucas]

Hi,

My users need to be able to search by phone number. That is, they need
to be able to search for, say, 301-555-1212, and see all tickets where
that number appears.  Most of our queues have a custom field for phone
numbers, but phone numbers can also appear in message bodies.

It appears that a simple search with fulltext: searches only the
ticket comments and replies.  I'd like to have the fulltext search
also check my custom fields.  Is there a simple way to achieve this?

Running RT 3.8.6 on pgsql and FreeBSD.

Thanks for any suggestions, 
==ml

-- 
Michael W. Lucas 	
http://www.MichaelWLucas.com/, http://blather.MichaelWLucas.com/
Latest book: Network Flow Analysis http://www.networkflowanalysis.com/
mwlucas at BlackHelicopters.org, Twitter @mwlauthor