[rt-users] Rights to Search by CF in 'Add Criteria' Box on /Search/Build.html

[Michael Steen]

Okay, thanks for the clarification, Ruslan.

I'll continue to work around it.  With the CF permissions as Kenn suggested
(thanks, Kenn).


On Wed, Jun 15, 2011 at 7:18 AM, Ruslan Zakirov <ruslan.zakirov at gmail.com>wrote:

> SeeCustomField right granted on queue level is new and experimental thing.
> Right granted this way means that user can see all custom fields applied to
> this queue. It's a bug that it doesn't work in the query builder. Please
> file a bug report.
>
> Regards, Ruslan. From phone.
> 15.06.2011 0:09 пользователь "Michael Steen" <michael.steen at livetext.com>
> написал:
>
> > RT 3.8.9
> >
> > I have a group with these queue level rights:
> >
> > Current rights *(Check box to revoke right)*
> > AssignCustomFields
> > CommentOnTicket
> > CreateTicket
> > DeleteTicket
> > ForwardMessage
> > ModifyCustomField
> > ModifyTicket
> > OwnTicket
> > ReplyToTicket
> > SeeCustomField
> > SeeQueue
> > ShowOutgoingEmail
> > ShowTicket
> > ShowTicketComments
> > StealTicket
> > TakeTicket
> > Watch
> >
> > The users within that group can see custom fields on the
> > /Ticket/Display.html page. However, they do not see custom fields in the
> > 'Add Criteria' box on the /Search/Build.html page. I experimented by
> adding
> > global rights to the Everyone group one at a time. When I added
> > SeeCustomField, the CF's appeared in the Add Criteria module on
> > /Build.html. Should this right always be applied globally? Is there
> > something else I am missing?
> >
> >
> > Thanks,
> >
> > Mike
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20110615/9e3241ce/attachment.htm>