[rt-users] How do I unassign a ticket once assigned to a user

[Kenneth Crocker]

Kevin,

OPPS! I must have mis-read. thought he wanted to assign it to someone else.
Sorry.

Kenn
LBNL

On Wed, Jun 15, 2011 at 2:51 PM, Kevin Falcone <falcone at bestpractical.com>wrote:

> On Wed, Jun 15, 2011 at 02:49:08PM -0700, Kenneth Crocker wrote:
> >    You have to steal it first OR give whomever you want to re-assign it
> the right to steal.
>
> Kenn
>
> He owns the ticket, he wants to give it up.
>
> As Nick said, he just needs to give it to Nobody
>
> -kevin
>
> >    On Wed, Jun 15, 2011 at 1:55 PM, Nick Kartsioukas <[1]
> change+lists.rt at nightwind.net> wrote:
> >
> >      On Wed, 15 Jun 2011 13:29 -0700, "Jim Greene" <[2]
> jim.greene at gmail.com>
> >      wrote:
> >      > I have searched the mailing list, but have yet to find an answer.
> I have
> >      > created a ticket, had it assigned to me, but I think would like to
> be able
> >      > to go in and unassign the ticket. I click on the dropdown of
> users, and the
> >      > - is just not there. I can't see a way to do that. Can someone
> point me in
> >      > the correct direction?
> >
> >      You're looking for the user "nobody"
> >
> > References
> >
> >    Visible links
> >    1. mailto:change%2Blists.rt at nightwind.net
> >    2. mailto:jim.greene at gmail.com
>
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