[rt-users] How do I unassign a ticket once assigned to a user

[Kenneth Crocker]

Geez I'm typing  horribly. I meant I thought he HAD assigned it to someone
and now wanted to assign it to someone else.

On Wed, Jun 15, 2011 at 3:36 PM, Kenneth Crocker <kfcrocker at lbl.gov> wrote:

> Kevin,
>
> OPPS! I must have mis-read. thought he wanted to assign it to someone else.
> Sorry.
>
> Kenn
> LBNL
>
>
> On Wed, Jun 15, 2011 at 2:51 PM, Kevin Falcone <falcone at bestpractical.com>wrote:
>
>> On Wed, Jun 15, 2011 at 02:49:08PM -0700, Kenneth Crocker wrote:
>> >    You have to steal it first OR give whomever you want to re-assign it
>> the right to steal.
>>
>> Kenn
>>
>> He owns the ticket, he wants to give it up.
>>
>> As Nick said, he just needs to give it to Nobody
>>
>> -kevin
>>
>> >    On Wed, Jun 15, 2011 at 1:55 PM, Nick Kartsioukas <[1]
>> change+lists.rt at nightwind.net> wrote:
>> >
>> >      On Wed, 15 Jun 2011 13:29 -0700, "Jim Greene" <[2]
>> jim.greene at gmail.com>
>> >      wrote:
>> >      > I have searched the mailing list, but have yet to find an answer.
>> I have
>> >      > created a ticket, had it assigned to me, but I think would like
>> to be able
>> >      > to go in and unassign the ticket. I click on the dropdown of
>> users, and the
>> >      > - is just not there. I can't see a way to do that. Can someone
>> point me in
>> >      > the correct direction?
>> >
>> >      You're looking for the user "nobody"
>> >
>> > References
>> >
>> >    Visible links
>> >    1. mailto:change%2Blists.rt at nightwind.net
>> >    2. mailto:jim.greene at gmail.com
>>
>
>
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