[rt-users] AdminCC and requestor mailings

[Vitaly Tskhovrebov]

Hello.

I'm using group for AdminCC the queue. Eventually, member of AdminCC 
created ticket, so he became requester. When owner of ticket reply him, 
requestor receives duplicate email notification: one for requestor, and 
the same for AdminCC. Is there any way to get rid of duplicate emails?

RT4.

-- 
Regards, Vitaly Tskhovrebov
Senior System Administrator
U.S. +1 (206) 905-9939
Russia +7 911 094-2035