[rt-users] logged out when requesting a ticket page

Kevin Falcone falcone at bestpractical.com
Tue Jun 21 09:17:38 EDT 2011


On Tue, Jun 21, 2011 at 08:49:25AM +0000, Obando, David DE - EV wrote:
> Hi,
> 
> >How are you getting to the Ticket page?
> By clicking on a ticket on the dashboard.

So, the link in the dashboard contains the erroneous /rt ?

Is this a search that you customized at some point back in 3.8 when
you were using /rt ? 

If so, you will need to edit it in the Advanced tab to fix the
hardcoded /rt and replace it with __WebPath__

-kevin
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