[rt-users] logged out when requesting a ticket page

Obando, David DE - EV D.Obando at ehapa.de
Tue Jun 21 04:49:25 EDT 2011


Hi,

>How are you getting to the Ticket page?
By clicking on a ticket on the dashboard.

>Did you have WebPath set in your 3.8 install?
Yes, I set it in my 3.8 install.

>Did you have a customized search format?
No.

>Please provide your sanitized RT_SiteConfig.pm
Here's my config:

[root at debian ~]# cat /opt/rt4/etc/RT_SiteConfig.pm
my $zone = "UTC";
$zone=`/bin/cat /etc/timezone`
    if -f "/etc/timezone";
chomp $zone;
Set($Timezone, $zone);

# THE BASICS:

Set($rtname, 'rt2.abc.de');
Set($Organization, 'abc.de');

Set($CorrespondAddress , 'rt at rt2.abc.de');
Set($CommentAddress , 'rt-comment at rt2.abc.de');

# THE WEBSERVER:

#Set($WebPath , "/rt");
Set($WebDomain , "rt2.abc.de");

# THE DATABASE:
# generated by dbconfig-common

Set($DatabaseType, "mysql");

Set($DatabaseHost, 'localhost');
Set($DatabasePort, '');

Set($DatabaseName , 'rt3');
Set($DatabaseUser , 'rt3');
Set($DatabasePassword , abc);

Set($WebDefaultStylesheet , "aileron");

#############
Set($RTAddressRegexp , '^help(-comment)?\@rt2\.abc\.de$');

#Disables Mason caching - slows down the server
#Deactivate ('0') it in production environment
Set($DevelMode, '1');

Set($LogoURL, "/NoAuth/images/logo_ev.jpg");
#Set($WebImagesURL , "/rt/NoAuth/images/");
Set($LogoLinkURL, 'http://abc.de');
Set($LogoAltText, "");
Set($LogoImageWidth, 75);
Set($LogoImageHeight, 38);
Set($DefaultSummaryRows, 30);
Set(%GnuPG, Enable => 0);
Set($DefaultQueue, "abc");
Set($MaxInlineBody, 40000);
Set($LogToSyslog    , 'debug');



Best regards,
David



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