[rt-users] creating ticket asks for credentials again
Karmi Simonov
karmi.simonov at panayainc.com
Thu Jun 23 09:01:06 EDT 2011
Before clicking "Create ticket": http://ticket/rt3/SelfService/Create.html?Queue=6
After clicking: http://ticket/rt3/SelfService/Create.html (Shows the login screen)
After entering credentials: http://ticket/rt3/SelfService/Display.html?id=2044&results=5e5773c07c7d181a9e120749c71731b0
-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin Falcone
Sent: Thursday, June 23, 2011 14:41
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] creating ticket asks for credentials again
On Thu, Jun 23, 2011 at 08:05:48AM +0000, Karmi Simonov wrote:
> I've created a new queue and a new group. The new group was given permissions to open and see
> tickets in the new queue.
>
> All the users in this group are not privileged.
>
> Whenever I login with one of the users to create a ticket, it throws me back to the login page
> and only after I re-enter my credentials, the ticket is created.
What are the URLs before and after the create?
> I'm using RT3.8.2.
Hopefully you're patched up for security.
-kevin
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