[rt-users] RT4 ticket no longer auto-open after comment

[JP White]

We just upgraded from RT 3.8.8 to RT 4.0 In the past, any ticket that was in a "new" status would automatically be opened when a comment or similar transaction happened. This seems to no longer be the case in RT4. Is this a flag that can be turned back on? I don't see anything about it in the RT_Config.pm
Thanks for the help. 		 	   		  
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