[rt-users] Ougoing Mail without Rich Text fotmatting

[Joy Dragon]

I'm having trouble with a configuration of RT, because I have in my
instalation the wyswyg editor but in the outgoing email all the html
format is stripped.
If I try to reply a mail and in that reply I put a simple green and
bold text the output of the mail is just the text and all the html
format is gone
Where is that configuration? How can I tell if it's a RT configuration
problem or a mail server "feature"?
Thanks in advance

Joy Dragon unki no ryoushi