[rt-users] New install of RT4 crashes Internet Explorer 8

[Sean McDaid]

OK so I've upgraded to 4.0.1 and the issue persists. Again when I turn off
the scripts the problem is solved.

Sean

On Wed, Jun 29, 2011 at 4:43 PM, Sean McDaid <seanmcdaid2000 at gmail.com>wrote:

> Hi Christopher,
>
> That actually seems like the issue. From Internet Options I've turned off
> Scripting and the problem is no-longer present.
> I'll upgrade to the new release to see if that resolves issue.
>
> Regards
> Sean
>
>
> On Wed, Jun 29, 2011 at 4:05 PM, Christopher Lasater <CLasater at taleo.com>wrote:
>
>> Hey Sean,****
>>
>>                Did you check out the new release 4.0.1.  One of the bug
>> fixes is:****
>>
>> ** **
>>
>> Javascript fixes for IE8 in the admin UI.****
>>
>> ** **
>>
>> Might help you out.****
>>
>> ** **
>>
>> *From:* rt-users-bounces at lists.bestpractical.com [mailto:
>> rt-users-bounces at lists.bestpractical.com] *On Behalf Of *Sean McDaid
>> *Sent:* Wednesday, June 29, 2011 9:35 AM
>> *To:* rt-users at lists.bestpractical.com
>> *Subject:* [rt-users] New install of RT4 crashes Internet Explorer 8****
>>
>> ** **
>>
>> I have installed Request Tracker 4.0.0 on CentOS release 5.6. The database
>> is MySQL 5 which is running remotely from the RT instance.
>>
>> When I create a very large ticket or open a migrated large ticket with
>> Firefox there are no problems. But when I open the same ticket with IE8, it
>> either crashes or takes a very long time to open.
>> If the ticket loads and I resize the IE window or scroll up and down the
>> window again freezes.
>>
>> I have check the RT logs in Debug when loading from both Firefox and IE
>> and don't see any differences. I also thought it might have been a problem
>> with the migrated data from RT 3.6 but this issue is happening with newly
>> created tickets.
>>
>> Does anyone have an Idea what may be happening here?
>>
>> Thanks
>> Sean****
>>
>
>
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